“Open communication and access has been a key to a positive partnership. Also, compared to our previous efforts, this is more of a true partnership and ‘we’re in it together.’ For example, as we approach a new project, we can have an open discussion, and consider whether full video, stills, or virtual animation is best for the needs and budget of a particular customer.
Ibis can easily provide customized programs, compared with the standard, off-the-shelf offerings of most of our competitors. Our knowledge, along with the templates we’ve developed together and the skills of Illumina, make these customized projects possible within the schedule and budget of prospective customers. And customers get more benefit for their particular needs. We have solid successes under our belt, and are very pleased with the growing business – we have big plans!”
“Working with Illumina, it felt at all times that I was getting what I expected – or actually exceeded my expectations. I appreciated the work going so smoothly and in accordance to the cost and schedule, and whenever you can nail all three of those and make the client happy that’s a good thing.”
“It’s not just creativity, but a lot of off-the-shelf experience they can draw upon. When we sit down and talk to Illumina, they will have a whole bunch of other experience and ideas that we maybe haven’t seen already – and they’re on top of the latest technologies and trends and even compliance issues.”
“They are quick to understand and adapt as the specs have evolved over time. Being flexible and responsive is a huge benefit. Because a lot of clients don’t know what they need at the outset, the Illumina team is good at co-creating that solution and making informative recommendations.”
“We think very highly of Illumina. We have multiple learning management systems, so we have to deploy different ways, and Illumina’s team has been very accommodating, deploying on one LMS, republishing on another LMS with a different patch. Illumina has been able to work very well with our LMS vendors.”
“One of my colleagues in the clinical space is an e-learning guru. He’s reached out to Illumina on numerous occasions to ask for advice.”
“What’s been amazing for us in working with you is your flexibility and willingness to collaborate and bring out the best in us. It’s a very participatory, respectful process. You don’t have a set way of doing things. You’re willing to grow together (while respecting the needs/limitations of the client/funder). Also important is your access to a range of consultants… which also allows for flexibility in approach – you’re all about assembling the right team, with the right qualifications and experiences, for each project. It’s not one size fits all.”
“We were extremely pleased with our experience working with Illumina Interactive. They provided sound advice to help us navigate the decisions we needed to make as we simultaneously developed our first LMS and our first online course, and we were able to complete both projects on time and on budget. In addition, the visual design of both products provides exactly the right style and tone for our target audience. Overall, Illumina’s services greatly exceeded our expectations. I would work with them again in a heartbeat.”
“It was great working with you over the past few months. I’m really proud of the product we are rolling-out. Thanks for all your patience and tenacity in making sure it is accessible to all.”
“It was a pleasure working with you and the rest of the Illumina team on Global Insights-Europe. Your talent, speed, attention to detail, and overall attentiveness to our needs helped to produce a terrific course.”
“We’ve had an excellent experience with Illumina Interactive. They are creative, professional, thorough, thoughtful, responsive and extremely flexible. I have really enjoyed working with them. Moreover, the program we produced in collaboration with Illumina has been very well received by our constituents as a uniquely interactive course.”
“Illumina Interactive completed development of a 30-minute e-learning course for the HR Quality Standards Compliance and Training group at Partners HealthCare. Within the first month of launching the course, over 1,500 managers and employees have taken the course, and user responses on the post-course feedback surveys provide very positive results, clearly indicating that Partners' decision to produce this high-impact, polished and professional e-learning piece has paid off. One of our learners commented ‘This high quality training is evidence that this organization is moving in the right direction.’"